« Home « Previous Page

Office Manager

	Pond Pro Canada Ltd

	Camrose County
sales@pondpro.ca

Office Manager
Office Manager Company: Pond Pro Canada Ltd. Location: 49350 Range Road 211, Camrose County T4V 2N1 (in person) Job Type: Full-Time, permanent Salary: $28-$35/hr Closing Date: December 12, 2025 About Us: Pond Pro Canada Ltd is a dynamic and growing company specializing in pond and lake products, services, and large aeration system installations across Canada. We're seeking a highly organized, dedicated and versatile Office Manager to lead and oversee our busy office operations, with a focus on sales/ customer service, marketing, and human resources (HR). Position Overview: As an Office Manager, you will report directly to ownership and help be responsible for the day-to-day and long-term strategic management of the business. You will lead a small team (5-10 people), playing a vital role in encouraging and fostering a positive work environment, growing the business, and maintaining operational efficiency. Key Responsibilities: Customer Service/Relations - Respond to customer emails and phone calls professionally - Assist in-store customers and process transactions through our POS system. - Speak with upset customers on behalf of employees - Manage wholesale inquiries, early buys, and contract negotiations Marketing & Sales Oversight - Help to manage and guide advertising campaigns across numerous platforms, including Google Merchant/Shopping/Ads, and Amazon Ads. - Work closely with our current graphics and marketing team - Oversee website updates and improvements - Oversee branding, social media, newsletters, and marketing reports - Drive sales through various platforms, including Amazon, Walmart, UFA, Co-op, and the direct website General Operations & Daily Administration - Answer employee questions and ensure smooth day-to-day operations - Assist in matters concerning sister companies (Aquatic Engineering, Ackenberry Trout Farm) - Ensure accurate product listings and yearly pricing updates across online platforms. - Schedule employees, approve holidays, fix hours, and manage shift coverage - Organize daily morning meetings with office staff, weekly meetings with owners, and monthly staff meetings - Maintain accurate meeting notes and ensure follow-through on action items Human Resources (HR) - Conduct employee performance reviews, hiring, training, and discipline - Develop and enforce company policies and health & safety procedures - Mediating conflicts, addressing employee complaints, fostering a positive and inclusive work environment, and managing performance. Qualifications: - Business Degree or equivalent experience (preferred) - Confident working with computers and creating sales and marketing reports - Strong knowledge of digital marketing platforms and e-commerce tools - High competency in leadership, communication, and organization - Experience with Amazon, Walmart, and BigCommerce platforms is considered a strong asset - Valid driver's license and ability to travel occasionally (for trade shows and/or business meetings) The Ideal Candidate: - A good understanding of sales and effective business marketing - Patient and able to manage a team with professionalism and empathy - Driven to grow the business and constantly improve processes - Versatile and adaptable, willing to take on any task - Highly organized and confident, juggling multiple projects at once - Hands-on and not afraid to work in any position or take on any task and get their hands dirty - A proactive problem-solver who thrives in a fast-paced environment - Someone who cares about the team doing well over their own personal achievements - Carries a positive attitude that fits well with our team Why Work With Us? - Opportunity to lead a growing business - Variety of responsibilities - no two days are ever the same - Small team environment with a strong sense of collaboration with an amazingly talented group of people - Competitive salary based on experience - RRSP match - Company discounts - Benefits - Bonus pay - Commission opportunities To Apply: Submit your resume and a short cover letter explaining why you're the right fit to sales@pondpro.ca . Job Types: Full-time, Permanent Ability to commute/relocate: Required - Camrose County, AB: Language: - English (required) Work Location: In person

Home To Top